TERMS OF USE

Last updated: 2018-10-18 (en_v2)

USER SERVICE AGREEMENT

Please read the following contents of the agreement carefully in order to protect your rights.

When you submit your personal information to our company, and activate the registration and audit process, it implies that you have agreed to abide by the rights and obligations stipulated in the user service agreement. Apart from the terms and conditions in this document, the definition of “user service agreement” (hereinafter termed as “service agreement”) also encompasses the public notices issued by Alpha Camp Academy Pte. Ltd. and its affiliated companies (hereinafter termed collectively as “our company”, UEN: 201543721C) in their own name, as well as online policies and service procedures concerning membership rules, scope of usage and the management of operations that are disclosed through the pages or other written means on our company’s website or the authorised representative’s corporate website.

Basic Terms and Conditions

Contents and Items of Service

Our company shall provide its members various types of online lessons through its “Lighthouse Learning System” (hereinafter termed “the system”, i.e. https://lighthouse.alphacamp.co/). The members have to interact with other members, teachers and assistant teachers, as well as rate and comment on the course assignments submitted by the members on our company’s website, in order to achieve mutual learning.

Course Fee

After the member has registered for an account in the system and paid the course fee and/or licensing fee (collectively “Fees”) applicable to our company, he shall gain the rights to use the system and to view the lessons online within the scope of the course topics for the period of time that the access is granted. The basis of computation of the Fees payable shall be in accordance with the online announcement at https://sg.alphacamp.co/. Payment of the Fees does not provide ownership of the materials to the users. All materials created by our company will be owned by our company.

Members undertake to be personally responsible to pay the Fees, even in the case that they are unsuccessful in obtaining grants to make payment for the same.

Learning Activities

In the course of members viewing the online lessons, the company shall choose to provide eligible members certain learning activities, including but not limited to workshops, forum discussions, or other gatherings or online community interactions related to the course and held either physically or online. The company shall have the right to decide on the form, frequency, venue and mode of the said activities, as well as the eligibility for the participation. The company shall not collect from members who participate in any learning activities stated in this clause, any other fees, apart from the Fees.

Our company is at liberty to change the type of lessons and services provided through the system, the content of the lessons that are made available through the system and the schedule of the lessons provided.

Our company is at liberty to increase or revise its content in the system. Any additional content related to the course (hereinafter termed as “additional content”) may also be increased or revised by the company anytime. Such increase or revision may be beyond the scope of course topics selected by the members. The members hereby agree that the company will have the right to decide on the duration in which any additional content will be provided; the mode and member eligibility to receive such additional content. However, the company shall not collect from the members any other fees apart from the relevant fees pertaining to the additional contents.

Unless specified in a separate agreement apart from the service agreement, the member shall continue to use our system or view the online lessons he has selected, during the period of the service. Our company shall evaluate both the overall learning results of the member and the course value, before revising or supplementing the contents of the online course. However, the theme and core contents of the online course shall not be affected.

The member may request the company to be allowed to change the cohort he is enrolled into. Upon the company’s approval and amendment, he may view the online lessons under the new cohort chosen. There may be additional fees applicable for requests to change the cohort and the Company will inform the member of such fees payable.

The member is aware of and agrees that the course Fee paid by him does not include payment for the learning activities and the additional contents. The learning activities and additional contents are non-chargeable value-added contents provided by the company separately to the members. Our company shall restrict or expand anytime the scope of membership, and revise the form, timing and other specific details pertaining to the learning activities and the additional contents.

Period of Service

The period of service for the member for the system usage shall be 1 year from the date of registration for his account. Upon expiry, the member shall not be able to view the lessons online or use the other functions in the system.

Our company shall not promise nor guarantee that the member shall continue to have the opportunity to enjoy the additional contents or to participate in learning activities during the service period. In addition, our company shall not be obliged to ensure that the additional contents will be provided for a full 1 year from the date of account registration for the member.

Scope of Responsibilities and Exclusions

Our company shall not bear any contractual obligations to provide the following items:

  1. Whether the online contents meet the latest technological standards or latest knowledge scope;
  2. Whether the online contents are sufficient to enable the member to achieve his objective of selecting the course after learning the course contents;
  3. Whether the mode of delivery, contents and quality of the course violates third party rights, and whether they abide by the legal stipulations;
  4. Pertaining to the third-party webpage, advertisements or other online information published in our system or our company’s other websites due to business consideration but not provided by our company, whether the authenticity, safety and accuracy of the said items abide by the legal stipulations.

Compensation Liability and Limits

Where the member suffers from real damage due to reasons attributable to the company or due to a breach of the service agreement, our company shall be liable to compensate the member. The amount of compensation for the said damage shall not exceed the total course fees paid by the member to our company at the time the damage occurred.

Ownership and Protection of Intellectual Property Rights

The System may contain images, materials, information, news, advertisements, listings, blogs, data, text, songs, audio, videos, graphics, software, webcasts, podcasts, broadcasts, messages, software and other material ("Third Party Content") licensed to our company for use in the System.

The System also contains content that is developed and owned by our company. Such content is the sole property of our company.

No form of electronic reproduction, adaptation, distribution, performance or display of our company’s content or Third Party Content is allowed.

The System may also contain references to third party trademarks and names. Such trademarks and names are the sole property of their respective owners.

Links.

The System may also contain hyperlinks and other links to sites operated by third parties other than our company, including, but not limited to, content distributed by our company but owned by third parties (“Hyperlinks). Such Hyperlinks are provided for your reference and convenience only. These linked sites are not under our company’s control and may be governed by their own terms of use. We have not developed or reviewed the content appearing in or on such linked sites and you agree not to hold us responsible for the content or operation of such linked sites. A Hyperlink does not and should not be deemed to imply that our company in any way endorses, sponsors or supports the content, operator or owner of such linked sites. You understand that the System or the linked sites may contain illegal or objectionable content or dangerous viruses or other disabling or harmful components. If you decide to access the System or any third party sites linked from our System, you do so at your sole and exclusive risk. You assume your complete responsibility for any loss or injury sustained by you as a user of any linked site, including those caused by malicious actions of third parties in relation to infection by computer virus programs, malicious code or unwanted software that may infect your computer after selecting a link to a third party website provided on our System, or any harm whatsoever that may come about from the use of any content on the System. We make no representation or warranty that the linked sites will conform to any description thereof or perform any desired operations or functions, be uninterrupted or error-free, or be free of viruses, worms, trojan horses or other disabling or harmful components. We do not represent or endorse and hereby disclaim any obligation or responsibility to verify the correctness, quality, accuracy, reliability, performance, completeness, timeliness, or continued availability of any of the content contained on linked sites. No guarantee is made that the links will successfully direct you to the intended third party website, that such website remains available for viewing or that you are not re-directed to an unintended third party website in error or by the action of third parties.

LIMITATION OF LIABILITY.

WE DO NOT ACCEPT LIABILITY FOR ANY CONDUCT, ACTS OR OMISSIONS OCCURRING ON THIS SYSTEM OR ANY LOSSES YOU MAY INCUR. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS, EVEN IF YOU CLAIM TO HAVE NOTIFIED US ABOUT SUCH DAMAGES, OR FOR ANY CLAIMS BY ANY THIRD PARTIES.

Violations/ Indemnification.

Your access privileges are conditioned on your adherence to the terms of the User Service Agreement. If you violate any of the terms of this User Service Agreement, you agree that we may deny you access to the System. You further agree, at your own expense, to defend and indemnify us and hold us harmless against all claims which may be asserted against us, and all losses incurred, as a result of any violations of the User Service Agreement.

Complete Terms And Conditions of Use/ No Representations.

This User Service Agreement constitutes the entire agreement between you and us relating to your access to and use of this System and supersedes any prior or contemporaneous representations or agreements (other than the Privacy Policy which shall control in any conflict between it and the User Service Agreement). Any rights not otherwise expressly granted by the User Service Agreement are reserved by us. The User Service Agreement may not be modified, either expressly or by implication, except as set forth below.

Protection of Personal Information

Pertaining to the protection of personal information, our company shall stipulate according to the privacy policy. The privacy policy shall be part of the service agreement. Should any reason arise and cause the service agreement to be terminated, dissolved or eliminated, the privacy policy shall also lose its validity.

Dispute and Handling of Doubt Pertaining to this Agreement

Should you harbour any doubt pertaining to the items stipulated in this agreement, do raise your concern to the company in writing. These Terms shall be governed by, interpreted and construed in accordance with the laws of Singapore. Any dispute relating to, arising from or in any way connected with these terms or conditions hereof, or the performance by either Party of its obligations hereunder, whether before or after termination of the services provided (“Dispute”) shall be first resolved between the Parties in good faith by way of mediation by the Singapore Mediation Centre in accordance with the Singapore Mediation Centre’s Mediation Procedure and the annexures thereto, or such other procedures, rules and regulations as shall be imposed or adopted by the Singapore Mediation Centre from time to time. Each Party agrees and undertakes to take such action and enter into such mediation agreement as shall be required for submission of the Dispute to the Singapore Mediation Centre for mediation. If the Dispute is not settled within sixty (60) days from the date of submission of the Dispute for mediation, then each Party shall be entitled to refer the Dispute to arbitration in accordance with the clause below.

Rules and Regulations for Members

Common Obligations for Members

Any member who has registered a personal account shall abide by the following stipulations:

  1. The member shall ensure the authenticity and completeness of the personal information in his personal account, and update the information when requested by the company to do so;
  2. The member shall read regularly the company notices concerning service workflow and website policy, and be connected regularly to the system. Should there be no records of using the account to visit the websites more than 6 months after the personal account was created, our company has the right to issue a notice to the member to terminate the account. Should there be no records of visiting the website within three months after the notice was issued, our company shall proceed to terminate the service agreement with the member and delete the said member’s registration details.
  3. All notices issued by the member to the system shall be promptly looked into. Should the account be used by someone other than the registered user, or should there be detection of unusual breach of information security such as tampering of account details, the member shall cooperate with the company in handling the case.
  4. The personal account provided by the system shall be used only by the member. The member shall not concurrently register or use more than two personal accounts, nor allow a third party to use his account either free or for a fee.
  5. The member shall protect the normal operations of the system including interaction, rating and comments features. He shall not affect the rating of members with either robot account(s) or other technology, nor affect the normal interaction mechanism of other members using the system by means of profiteering, threat or other inappropriate means.
  6. The member shall protect the functions and operations of the system. He shall not amend, delete or damage the information or equipment in the system with either robot account(s) or other technology. He shall not affect the operation and management of the system adversely.
  7. The member shall not amend, delete or search other people’s personal information through a loophole in the system or by using technology to violate or damage the security features in the system, without the consent of other people.
  8. The member shall not ruin the reputation of others with his comments or actions.
  9. The member shall not carry out in the system any publicity activities with or without a profit for himself or for others without the written consent of our company.
  10. The member shall abide by the stipulations in the service agreement based on the principles of integrity and trust, as well as abide by the local laws governing the users. He shall not commit actions that damage the interests of our company, other members or a third party.

Consequences of Breach of Obligations

For members who breach the regulations for membership or who violate the clauses in this agreement, our company shall consider the circumstances and first issue a warning and a period to rectify. Should there be no improvement after the warning, our company shall terminate the service agreement with the member.

Amendments to the Service Agreement

Our company reserves the right to update the terms of the User Service Agreement from time to time. The updated User Service Agreement will be available on the website for your review. Members will be notified of amendments to the User Service Agreement.

Construction.

If any portion of the User Service Agreement is ruled invalid or otherwise unenforceable, it shall be deemed amended in order to achieve as closely as possible the same effect as originally drafted. Any invalid or unenforceable portion should be construed as narrowly as possible in order to give effect to as much of the User Service Agreement as possible.

Version: 2.0